OK, I stand corrected. I guess I'm not really complaining because of the amount of progress Android has had since it was first announced in 2007. And even with the issues the market is extremely useful. I remember there was a point where nobody was really sure whether Android was going to take off or not. Especially after the first (ugly) phone, G1. It really didn't capture one's imagination. Since then there has been much improvement but there is certainly more to be done. I firmly believe that issues will continue to get fixed but it doesn't hurt to squeak a lot to get that oil.
On Jun 11, 2011, at 8:19 PM, Brad Gies <[email protected]> wrote: > Yes, the market is that bad. > > I'm with Treking... I have no hope of change in the Android market, but for > different reasons. > > Android has been wildly successful... and why would Google spend extra money > on the market team supporting developers when there are over 50,000 of them > and lack of support is not driving them away or damaging Google's reputation, > and over 290,000 apps (rough numbers). Why would the bean counters authorize > extra money for support when it obviously is not needed. Nobody outside of > developers and tech geeks even know there is a problem. > > Since this list was founded, I only remember about 4 or 5 developers saying > goodbye to Android and a couple of those returned later. It's simple > capitalism at work.. why spend money on things that aren't needed? It's > successful, don't fix it. > > But, I am with Treking praising the Google folks that help out on this list. > I have learned a lot from Dianne, Romaine and Xav, as well as the other that > occasionally contribute. Wish it could/would happen with the Market people.. > but I have no hope. > > Sincerely, > > Brad Gies > ----------------------------------------------------------------------- > MaxHOMEValue.com > Kelowna, British Columbia, Canada > email: [email protected] > http://maxhomevalue.com http://bgies.com > ----------------------------------------------------------------------- > > > On 11/06/2011 2:32 PM, Felipemnoa wrote: >> The issues you state are true but it isn't really that bad is it? Anyway, >> lets hope things do get better, if not then we'll simply move to the next >> big thing. That is always the risk we take. >> >> On Jun 11, 2011, at 3:45 PM, TreKing <[email protected] >> <mailto:[email protected]>> wrote: >> >>> On Sat, Jun 11, 2011 at 12:39 PM, Felipemnoa <[email protected] >>> <mailto:[email protected]>> wrote: >>> >>> Although they should contact us about any potential problems >>> calling them names is not very diplomatic and not sure it will >>> help at all. >>> >>> >>> Diplomatic? No, but it helps relieve a wee bit of frustration. >>> >>> I don't think we are past the point of diplomacy. >>> >>> >>> LOL - oh man, that's rich. I'm sorry but I think we're way beyond that >>> point. >>> >>> Let me explain why I'm such a cranky old fart (sorry in advance for the >>> long post). >>> >>> June 1st was my second anniversary of publishing on the Android Market. In >>> the last two years I've sent quite a number of emails to the Market Team >>> with questions about why they don't do X, Y, or Z, and other general >>> support issues whenever stuff wasn't working (read: often). Very >>> professional, I assure you. Simple things like "could you send an email or >>> put up a blog post when the Console is broken please?". Every single email >>> was either ignored or received a canned "we're looking it" response. >>> >>> Meanwhile the "support" forum is flooded with users and developers asking >>> questions that only people from Google could answer and nearly all go >>> ignored. I've answered more questions over there in about two years than >>> probably all Google Employees /combined/. >>> >>> Every time someone posts a question on the "support" forum asking for >>> someone from Google to help, I'll respond with something like "no one from >>> the Market cares about your problem or will help you." No one from Google >>> has ever challenged those statements. Very often that response is marked as >>> "best answer". It's sad. >>> >>> One time, one Market person, using their general email address, actually >>> had the cojones to send me a personal email thanking me for the time I >>> spend on that forum. When I asked them why no one from Google could take >>> the time to contribute as well they gave some bullshit answer about not >>> being able to keep up with amount of questions. I mentioned the fact that >>> I, as a single developer with a full time job, could find a few minutes >>> here and there to contribute and did not understand how no one from Google >>> with their infamous "20% time free" could not find the time to contribute >>> every once in a while. They did not respond after that. >>> >>> At Google I/O they had a Market session which was supposed to have a Q&A - >>> that did not happen. OK, they "ran out of time". Fine, so they could have >>> answered some of the questions on a blog like Reto Meier did. That didn't >>> happen either. >>> >>> At the general panel when someone asked the Market person there about the >>> frustration developers feel towards the Market, the guy gave a bullshit >>> non-answer then dished to Tim Bray who evaded the actual question like he >>> was training for a dodgeball tournament. >>> >>> And of course every time they update something they apparently can't help >>> but break something else and there's never any warning, explanation, or >>> communication. >>> >>> The ONE time I recall them posting a blog about an issue was last year >>> where they had the balls to post "we fell short of our own standard for >>> customer support by not communicating the issue to our developers and how >>> we were working to resolve it" >>> (http://android-developers.blogspot.com/2010/06/application-visibility-issues.html) >>> >>> Standard for customer support!? Communicating the issue to our developers!? >>> I almost punched my computer in the face when I read that. >>> >>> You want to hold on to some hope of diplomacy? Go nuts. Personally, after >>> two years of this bullshit, I've given up. I have zero expectation of >>> anything changing as long as it's the same bumbling, drooling idiot(s) >>> running things. You say calling names won't help? Well neither did polite >>> emails and patience. At this point calling them names can't really hurt. As >>> we know, none of them read this group anyway - I could state that Eric Chu >>> molests chihuahuas and that Tim Bray has a grandma fetish - it won't make a >>> difference. >>> >>> When you look at how much time, effort, and information is contributed to >>> this forum by people like Dianne, Romain, Xav, and others from Google it >>> makes you wonder why there's not a single equivalent individual doing the >>> same for the Market. NOT ONE. Well, as they say, actions speak louder than >>> words and after witnessing these actions after two years the only >>> conclusion I can draw is simply that no one - not a single individual - on >>> the Android team gives a fuck. They don't give a fuck about developers, >>> they don't give a fuck about Android users, and they don't give a fuck >>> about their own product. >>> >>> It's the only explanation I have for such apathy, the complete lack of >>> communication, and the constant state of broken and half-assedness we find >>> the Market in. >>> >>> If I had known 2 years ago what I know now, I question whether I would have >>> ever started my app and published on the Market. Too late now as I, unlike >>> the Market people, actually care about supporting my users. >>> >>> It's such a shame too because Android is such an awesome platform - so >>> awesome it's succeeding *in spite* of the utter garbage the Market >>> experience presents. One can only imagine how much better the platform >>> would be doing if the Market were not run by complete imbeciles. >>> >>> The developers themselved probably have no say on what they can >>> or cannot tell us. >>> >>> >>> Maybe not, but someone somewhere up the chain does and I do not think it's >>> too much to expect a blog post, email, or contribution to the Android >>> Market "Support" Forum from one of these numbnuts every once in while - >>> like whey they break the tools developers use to distribute their apps thus >>> hurting the very people that are supporting the platform's success. >>> >>> Good luck with the diplomacy thing though - please let us know how that >>> goes. I'll be right here on the edge of my seat. >>> >>> ------------------------------------------------------------------------------------------------- >>> TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago >>> transit tracking app for Android-powered devices >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "Android Discuss" group. >>> To post to this group, send email to [email protected] >>> <mailto:[email protected]>. >>> To unsubscribe from this group, send email to >>> [email protected] >>> <mailto:[email protected]>. >>> For more options, visit this group at >>> http://groups.google.com/group/android-discuss?hl=en. >> -- >> You received this message because you are subscribed to the Google Groups >> "Android Discuss" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/android-discuss?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "Android Discuss" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/android-discuss?hl=en. > -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. 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