I'll take that as a guideline, then. One thing I would really like to see in the Comment Policy is "A Market comment is not the appropriate place to ask for tech support"
I've got a number of comments such as "Doesn't work" where the users might have an actual problem, or a user error, but alas, I will never know. So the comment sits there for posterity, implying to the world that not only is the app defective, but I don't care. Handango had that policy and would generally side with developers when you appealed on this basis. Of course, Handango had pretty crummy service overall. Comments were pretty rare because they took up to three months to be manually approved. It often took a month for them to get a question from a customer to you. Nathan -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To view this discussion on the web visit https://groups.google.com/d/msg/android-discuss/-/dnIAjpx8QlsJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en.
