On Thu, 16 Mar 2000 20:12:09 +0100 (MET), Bernie wrote:
> Ok, I'm game. Waiting for tech-support to understand that you want to know
> the settings not to click on some icon in Windows 9x that you don't have is
> really annoying. Who will be responsible for adding the data together?
Up until my having read your post just now Bernie, I had been under the
impression that the only ISP that is uncooperative and obstinate about not
wanting to give you their DNS numbers and server names was AOL. Are there
many others besides AOL that are similarly mostly rude and unhelpful?
I cannot understand why any ISP would employ any support personnel who
refuse to answer a customer's questions, especially when the customer is
asking about things that he most certainly needs to know in order to use
the service. Even if the ISP support personnel refuse to help, the customer
can easily obtain this information by another means.
Sam Heywood
-- This mail was written by user of Arachne, the Ultimate Internet Client
