>
Up until my having read your post just now Bernie, I had been under the
impression that the only ISP that is uncooperative and obstinate about not
wanting to give you their DNS numbers and server names was AOL. Are there
many others besides AOL that are similarly mostly rude and unhelpful?
I cannot understand why any ISP would employ any support personnel who
refuse to answer a customer's questions, especially when the customer is
asking about things that he most certainly needs to know in order to use
the service. Even if the ISP support personnel refuse to help, the customer
can easily obtain this information by another means.
>
Sam Heywood,
How would you so easily obtain DNS IP address numbers if ISP support personnel
refuse to help? But it should be easy enough to put ISP-specific info,
including DNS numbers, login type (PAP, CHAP, MS-CHAP, BBS-style), server names,
etc, into a file or on a piece of paper that would not require computer
sophistication to read. No need to know any non-Win32 OS. But ISP support
personnel tend to panic, and their brains turn to peanut butter, when confronted
with anything other than the latest Windows GUI.
I recently received, unsolicited, by "Presorted Standard" mail, a CD for MSN:
only for Win 95/98. MS wasn't supporting their own Win NT and 2000, let alone
anything else.
I too noticed several sets of duplicate messages on this Arachne list. One
message occurred four times.
Thomas Mueller
[EMAIL PROTECTED]
