Geoff,
From the Email Engine guide, page 236 (ARS 6.3):
-----
com.remedy.arsys.emaildaemon.<server_name>.Interval=30
This setting lets you define the time interval (in minutes) to use
when checking the server for configuration updates (for example, if
you have modified records in the Email Mailbox Configuration
form) or updates to templates (for example, if you modified
templates in the Email Templates form). The default is 30 minutes.
For example, to set the interval to 5 minutes, you would use the
following syntax:
com.remedy.arsys.emaildaemon.<server_name>.Interval=5
--------
Also, I recall someone mentioning that there was a bug with using Email templates where the templates wouldn't get used. I'll see if I can find the bug number.
Thad Esser
"Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away." - Antoine de Saint-Exupéry
| "Geoff Endresen"
<[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 04/27/2006 01:19 PM
|
|
ARSList,
From the time you upload a new attachment in the ARSystem Email Templates form, how long should it take for the notifications to use the new template format?
It seems like new notifications are not changing quickly.
Thanks,
-Geoff
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