Thanks, I'll take a look at my settings.
Later, -Geoff -----Original Message----- >From: Carey Matthew Black <[EMAIL PROTECTED]> >Sent: Apr 27, 2006 1:30 PM >To: [email protected] >Subject: Re: AR System Email Templates Update Question > >Geoff, > >A new template... should be fetched the first time the Email engine needs it. > >A changed template... well.... there is a cache that the Email engine >keeps (for performance reasons) and it only updates the cache during >special events. But there are settings in the Email Engine config >files that drive these things too. > >EmailDaemon.properties > >com.remedy.arsys.emaildaemon.templateCacheSize=20 > >Not sure if you set that to zero if you could force it to not keep a >cache or not. (And that might have other bad results too.) > >-- >Carey Matthew Black >Remedy Skilled Professional (RSP) >ARS = Action Request System(Remedy) > >Solution = People + Process + Tools >Fast, Accurate, Cheap.... Pick two. >Never ascribe to malice, that which can be explained by incompetence. > > > >On 4/27/06, Geoff Endresen <[EMAIL PROTECTED]> wrote: >> ARSList, >> >> From the time you upload a new attachment in the ARSystem Email Templates >> form, how long should it take for the notifications to use the new template >> format? >> >> It seems like new notifications are not changing quickly. >> >> Thanks, >> -Geoff >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org >> > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
