Thad,

Yes, that makes sense, It did take about 30 minutes to change, mine is set to 
this:

com.remedy.arsys.emaildaemon.<server_name>.Interval=28

I'll try setting mine to 3 minutes on test/dev to see what it does.

Thanks,
-Geoff

-----Original Message-----
>From: Thad Esser <[EMAIL PROTECTED]>
>Sent: Apr 27, 2006 1:38 PM
>To: [email protected]
>Subject: Re: AR System Email Templates Update Question
>
>Geoff,
>
>From the Email Engine guide, page 236 (ARS 6.3):
>-----
>com.remedy.arsys.emaildaemon.<server_name>.Interval=30
>
>This setting lets you define the time interval (in minutes) to use
>when checking the server for configuration updates (for example, if
>you have modified records in the Email Mailbox Configuration
>form) or updates to templates (for example, if you modified
>templates in the Email Templates form). The default is 30 minutes.
>For example, to set the interval to 5 minutes, you would use the
>following syntax:
>com.remedy.arsys.emaildaemon.<server_name>.Interval=5
>--------
>
>Also, I recall someone mentioning that there was a bug with using Email 
>templates where the templates wouldn't get used.  I'll see if I can find 
>the bug number.
>
>Thad Esser
>"Perfection is achieved, not when there is nothing more to add, but when 
>there is nothing left to take away." - Antoine de Saint-Exup�ry
>
>
>
>"Geoff Endresen" <[EMAIL PROTECTED]> 
>Sent by: "Action Request System discussion list(ARSList)" 
><[email protected]>
>04/27/2006 01:19 PM
>Please respond to
>[email protected]
>
>
>To
>[email protected]
>cc
>
>Subject
>AR System Email Templates Update Question
>
>
>
>
>
>
>ARSList,
>
>From the time you upload a new attachment in the ARSystem Email Templates 
>form, how long should it take for the notifications to use the new 
>template format? 
>
>It seems like new notifications are not changing quickly.
>
>Thanks,
>-Geoff
>
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