Lars, I may be wrong but I believe it will be 6.0 that will be unsupported when the next version is released.
Thanks, Roger A. Nall OSSNMS Sr. Remedy Administrator/Developer T-Mobile USA Desk: 973-644-3963 Cell: 973-652-6723 FAX: 973-490-3296 sf49fanv AIM IM RogerNall Yahoo IM -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Friday, July 07, 2006 11:36 AM To: [email protected] Subject: Re: Question from Management about ARS 7.0 Hi We are just using the user client, homebuld application. I don't have focus on the upgrade process, we will fix that, more about 'Is 7.0 so much better than 6.3, with new features that this is a reason to upgrade to make the application even better and more powerful. And I know that 6.3 will be unsuppored when the next ars version comes. Of course as a developer I would like to upgrade, but I must have arguments to Management to get an OK ...we have three servers, and an upgrade is not done in 1 h. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Carey Matthew Black Sent: Friday, July 07, 2006 3:41 PM To: [email protected] Subject: Re: Question from Management about ARS 7.0 Lars, Any OOB BMCRemedy apps involved? Or are you just asking about the server upgrade itself? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. Never ascribe to malice, that which can be explained by incompetence. On 7/7/06, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote: > > Hi list, I got this question today: > > Is it worth money and time to upgrade to ARS 7.0 (on devserver of course) > > as long as ver 6.3 is supported and meets out needs? Maybe better to wait > > until there have been some patchreleases and major issues have been solved? > > > > I would like to get some comments from You who have tested version 7.0 what > > you consider are the 'top ten' most useful new enhancements in ARS 7.0 on > > both server/client side compared with ver 6.3. We are not using MidTier, > > LDAP, but Email Engine, we are running Oracle on Solaris server. Easy > > problemfree upgrade process från 6.3 to 7.0? > > > > I will of course also study the Release Notes. > > > > Thanks in advance, > > > > L ars Pettersson > > Vattenfall Business Services Nordic AB > > Action Request System Engineer (Tabasco) > > S-461 88 Trollhättan > > Sweden > > > > Phone +46 520 888 35 Mobil +46 70 608 99 95 > > e-mail: [EMAIL PROTECTED] > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
