Actually 5.1.2 is still officially supported as of last month. It was
extended to the Fall early in the year. I know because i am stuck at 5.1.2
Timothy Button
Remedy Systems Consultant
[EMAIL PROTECTED]
From: Axton <[EMAIL PROTECTED]>
Reply-To: [email protected]
To: [email protected]
Subject: Re: Question from Management about ARS 7.0
Date: Fri, 7 Jul 2006 12:09:10 -0400
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Think 6.0 is unsupported now. 6.0.1 is the oldest supported version.
In September/October, when the 7.0.1 maintenance release is available,
6.0.1 will be unsupported.
Axton Grams
On 7/7/06, Nall, Roger <[EMAIL PROTECTED]> wrote:
Lars,
I may be wrong but I believe it will be 6.0 that will be unsupported when
the next version is released.
Thanks,
Roger A. Nall
OSSNMS Sr. Remedy Administrator/Developer
T-Mobile USA
Desk: 973-644-3963
Cell: 973-652-6723
FAX: 973-490-3296
sf49fanv AIM IM
RogerNall Yahoo IM
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Friday, July 07, 2006 11:36 AM
To: [email protected]
Subject: Re: Question from Management about ARS 7.0
Hi We are just using the user client, homebuld application. I don't have
focus on the upgrade process, we will fix that, more about 'Is 7.0 so much
better than 6.3, with new features that this is a reason to upgrade to
make the application even better and more powerful.
And I know that 6.3 will be unsuppored when the next ars version comes.
Of course as a developer I would like to upgrade, but I must have
arguments to Management to get an OK ...we have three servers, and an
upgrade is not done in 1 h.
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Carey Matthew Black
Sent: Friday, July 07, 2006 3:41 PM
To: [email protected]
Subject: Re: Question from Management about ARS 7.0
Lars,
Any OOB BMCRemedy apps involved?
Or are you just asking about the server upgrade itself?
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
Never ascribe to malice, that which can be explained by incompetence.
On 7/7/06, [EMAIL PROTECTED]
<[EMAIL PROTECTED]> wrote:
> > Hi list, I got this question today:
> > Is it worth money and time to upgrade to ARS 7.0 (on devserver of
course) as long as ver 6.3 is supported and meets out needs? Maybe better
to wait until there have been some patchreleases and major issues have
been solved?
> >
> > I would like to get some comments from You who have tested version
7.0 what you consider are the 'top ten' most useful new enhancements in
ARS 7.0 on both server/client side compared with ver 6.3. We are not using
MidTier, LDAP, but Email Engine, we are running Oracle on Solaris server.
Easy problemfree upgrade process från 6.3 to 7.0?
> >
> > I will of course also study the Release Notes.
> >
> > Thanks in advance,
> >
> > L ars Pettersson
> > Vattenfall Business Services Nordic AB
> > Action Request System Engineer (Tabasco)
> > S-461 88 Trollhättan
> > Sweden
> >
> > Phone +46 520 888 35 Mobil +46 70 608 99 95
> > e-mail: [EMAIL PROTECTED]
> >
>
>
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