BMC will support versions of OS, DBMS, etc. that the manufacturer supports.
Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mike Parker Sent: Wednesday, August 09, 2006 12:22 PM To: [email protected] Subject: Re: Question: User Tool 7 That brings up an interesting point....If you look in the CMDB 2.0 User guide (Accessing the CMDB console), on page 10, it says: "On Windows 2000, choose Start > Programs > Action Request System > BMC Remedy User." Though I do remember BMC saying that they were going to be dropping support for Windows 2000. Now I'm not sure what to believe... >From: Peter Romain <[EMAIL PROTECTED]> >Reply-To: [email protected] >To: [email protected] >Subject: Re: Question: User Tool 7 >Date: Wed, 9 Aug 2006 18:57:00 +0100 > >Are all your users on Win XP clients? > >This is the only client environment supported by BMC for the V7 user tool. > > >>From: Action Request System discussion list(ARSList) >>[mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen >>Sent: Wednesday, August 09, 2006 8:20 AM >>To: [email protected] >>Subject: Re: Question: User Tool 7 >> >> >> >>** I am using v7 on 5.1.2 server but have a problem with Asset >>Management 5.5 and Modify all: it will fail. This is because the v7 user >>tool handles display only or global fields differently from the 5.1.2 >>and 6.3 user tool. >>This is a Product Defect with Remedy, SW00247080, but is still marked as >>"Work in Progress". Currently this holds us from upgrading our user >>community to v7 clients. >> >>-- >>Michiel >> >> >>On 8/9/06, T. Dee <[EMAIL PROTECTED]> wrote: >> >> I'm curious if anyone is using version 7 of the User Tool with >>an older >> version of ARS Server running (i.e. 6.x). >> >> I thought maybe version 7 might perform better (i.e. better >>memory usage, >> etc.). >> >> Thanks. >> >>______________________________________________________________________ __ >>_______ >> UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org >> >> >> >>__20060125_______________________This posting was submitted with HTML in >>it___ >> >>______________________________________________________________________ _________ >>UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > > >_______________________________________________________________________ ________ >UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _________________________________________________________________ FREE pop-up blocking with the new MSN Toolbar - get it now! http://toolbar.msn.click-url.com/go/onm00200415ave/direct/01/ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

