It's not all of the retroactive support it's a
're-instatement' fee...which equates to about a years worth of support...so if
in your scenario you went two years...it might save money...but it's certainly
not 'the way to go' with a mission critical system
L. J.
Head
Software Engineer
Remedy Approved Consultant
Software Engineer
Remedy Approved Consultant
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ron Tavares
Sent: Thursday, August 17, 2006 8:11 AM
To: [email protected]
Subject: Re: Running Remedy w/o Maintenance ?
1)No access to patches or updates
2)If two years down the road you decide to pick up support again, you would have to pay support retroactive from the day you dropped it. At least that is how I understand it.
.ron
On 8/17/06, Kern, Robert
SBA <[EMAIL PROTECTED]
> wrote:
**__20060125_______________________This posting was submitted with HTML in it___Hello folks,
just wondering is anyone of you is successfully running a Remedy Server/Application w/o support contract/maintenance ?
Would that be possible at all ?
From my point of view this is kind of risky -> not possible. For example if your NIC melt's or infrastructure changes may require a Remedy patch.
However, what do you think ? ...or is anyone running without a Remedy Support contract ? ...on a related note, as far as I know there are cheaper 3rd party support solutions as well, right ?
Thanks, Robert
__20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___
