Re: Syncing passwords between two servers

[L. J. Head]

Title: RE: Syncing passwords between two servers

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Well...I was going to check just that but I checked and the server I thought was a 5.1.2 server turns out that I upgraded it to 6.3...so I don't have anything in my lab here to check.  But based on the combined knowledge of the remedy group here regarding the changes that happened between 5 and 6 I don't think it's possible.  Which means that he will likely need to follow your advise of putting the password in a standard char field and mapping it to the password field on the 5.x server.  Either that or he could put together a simple PHP or .Net web site to do password resets that would do an api call both servers setting the value.  It wouldn't be that hard or much code to get that solution done and it would enable 'self service' type of things especially if you locked it into only allowing resetting of the remedy password for the same user as logged onto the Windows box.

 

L. J. Head
Software Engineer
Remedy Approved Consultant

 

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From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Thursday, September 14, 2006 1:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Syncing passwords between two servers

**

LJ:

I've been asking this question and have not got an answer.  Is it possible to down-level the encrypted password that is passed into the export file from the scheme used by 6.x to the scheme used by 5.x?

James McKenzie
L-3 GSI

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of L. J. Head
Sent: Thursday, September 14, 2006 12:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: Syncing passwords between two servers

I may be wrong but I believe what Axton (I think it was him anyway) was suggesting was a filter on server 6.x that fires when the password changes.

That filter fires on the server to do a runmacro.  The runmacro would do an export of the user record in question.  Than that same command script (server side) would run an arimport to server 5.x.  None of this would occur on the client...so as such would not be an issue of a client being opened and such

L. J. Head
Software Engineer
Remedy Approved Consultant
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rmdy_Buckeye
Sent: Thursday, September 14, 2006 1:13 PM
To: arslist@ARSLIST.ORG
Subject: Re: Syncing passwords between two servers

RunMacro
Description Run the specified macro, substituting the specified parameters.
The macro is run in visible mode. If you run this method against an invisible instance of Remedy User, it will be made visible to the desktop user. If Remedy User User is visible but minimized, its window will be brought to the foreground.

The
desktop user must dismiss any dialogs triggered by the macro before your automation client can regain control.

The above is taken from the C_API_Guide_English page 421.

To reiterate, when a password is changed on the User form on server A(running 6.0), I want to in the background send that password and user id to server B(5.0) and have the Remedy software on server B sync up that password.

I do appreciate this assistence, so far I am impressed by the number of people and qualit of respones on this website. Ill let my team know about this group.

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