Rocky, We are getting this error with mid-tier 7.0.0 patch 1 on windows 2003. ARSystem is also 7.0.0 patch 1 on windows 2003.
We have pushed this as a bug to Remedy through our support partner and have been told that it is fixed in 7.0.1, although I haven't seen any release notes yet. There is a bug, SW00252963 on remedy's site which appears to be relevant to the 9388 problem we are getting (9093 appearing in mid-tier logs immediately before 9388 error). This is in QA status. Regards, StJohn -----Original Message----- From: Rocky Rockwell [mailto:[EMAIL PROTECTED] Sent: 01 November 2006 17:13 To: [email protected] Subject: bowser issue with 7.0.0patch2 Folks, We are seeing an issue with mid-tier 7.0.0 patch2 and we are wondering if anybody else is seeing this. The problem is you go to a mid-tier form and and the system prompts for a login. When you login the mid-tier page comes up normally. Now you click on the "X" button on the browser to close the whole browser. Now going to the same mid-tier page it prompts for a login again, but now you get an authentication failed error. Clearing cookies and cache does not fix this. If you release the user with the admin tool you can login. I have added workflow that does a run process and executes a javascript logout on window close; this seems to correct the issue, but people will be required to login every time. Any help on this will be appreciated. Sun solaris 9 Oralce 10g Weblogic 8.1 patch 3 ARS and mid-tier 7.0.0 patch2 -- *Rocky* Rocky Rockwell eMA Team - Remedy Developer [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> Ph#1: 214-567-8874 Ph#2: 325-884-1263 ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ======================================================================== This email message is for the sole use of the intended recipient (s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. To reply to our email administrator directly, send an email to [EMAIL PROTECTED] Toys "R" Us, Inc. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
