**
The 9093 error is User is currently
connected from another machine, which appears incorrectly.
-----Original
Message-----
From: Rick Cook
[mailto:[EMAIL PROTECTED]
Sent: 01 November 2006 17:44
To: [email protected]
Subject: Re: bowser issue with
7.0.0patch2
**
I concur with James -
sounds like its working as designed.
On 11/1/06, Ford, St John <[EMAIL PROTECTED]> wrote:
Rocky,
We are getting this error with mid-tier 7.0.0 patch 1 on windows 2003.
ARSystem is also 7.0.0 patch 1 on windows 2003.
We have pushed this as a bug to Remedy through our support partner and have
been told that it is fixed in 7.0.1, although I haven't seen any release
notes yet.
There is a bug, SW00252963 on remedy's site which appears to be relevant to
the 9388 problem we are getting (9093 appearing in mid-tier logs immediately
before 9388 error). This is in QA status.
Regards,
StJohn
-----Original Message-----
From: Rocky Rockwell [mailto: [EMAIL PROTECTED]]
Sent: 01 November 2006 17:13
To: [email protected]
Subject: bowser issue with 7.0.0patch2
Folks,
We are seeing an issue with mid-tier 7.0.0 patch2 and we are wondering
if anybody else is seeing this.
The problem is you go to a mid-tier form and and the system prompts for
a login. When you login the mid-tier page comes up normally. Now you
click on the "X" button on the browser to close the whole browser.
Now
going to the same mid-tier page it prompts for a login again, but now
you get an authentication failed error. Clearing cookies and cache does
not fix this. If you release the user with the admin tool you can login.
I have added workflow that does a run process and executes a _javascript_
logout on window close; this seems to correct the issue, but people will
be required to login every time.
Any help on this will be appreciated.
Sun solaris 9
Oralce 10g
Weblogic 8.1 patch 3
ARS and mid-tier 7.0.0 patch2
--
*Rocky*
Rocky Rockwell
eMA Team - Remedy Developer
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
Ph#1: 214-567-8874
Ph#2: 325-884-1263
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