Update:

There has been a little degradation over time, I managed to identify a
few issues with customization that were causing pain and shave off a
little time.

Network is 1GB copper app/mid-tier, we're only using one interface
although a second is available.  I'm dark when it comes to db, I'm
going to say it's 1gb as well.

DB is MSSQL, shared with another database that's fairly active though
DBA says disk I/O isn't causing issue (yet).

Performance seems relative no matter where you are, if anything
mid-tier seems slower and citrix actually gives us the best
performance, we have quiet a few users, most of the heavy users hitting
the app via citrix.

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