We will have to consider that now. I heard the custom form and overlay naming conventions have changed. We have ton of +CUST:form123 type of forms and objects. I wander how we are dealing those in 9.
On Tuesday, January 19, 2016, David Charters <da...@charterstechnologies.com> wrote: > ** > > 9.x has a very cool data manger you will want to use for data. Custom > objects export and import or if there are not too many do it by hand. 9.x > is so different you might not want or need those customizations. Have you > done a gap analysis yet to create the requirments? > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG <javascript:_e(%7B%7D,'cvml','arslist@ARSLIST.ORG');>] > *On Behalf Of *Daniel Wu > *Sent:* Tuesday, January 19, 2016 10:05 PM > *To:* arslist@ARSLIST.ORG > <javascript:_e(%7B%7D,'cvml','arslist@ARSLIST.ORG');> > *Subject:* Re: Upgrade ITSM from 7.6.04 SP3 to 9.0.01 > > > > ** Thank you, David. I think we are going to set up the new environment > just as you described. My concern would be those overlays and custom > objects. Would there be any major issues causing the obj import to fail, so > we will have to recreate those objects? Also when you say "copy data", what > did you mean by that? Is it export to arx then import? > > On Tuesday, January 19, 2016, David Charters < > da...@charterstechnologies.com > <javascript:_e(%7B%7D,'cvml','da...@charterstechnologies.com');>> wrote: > > My recommendation having done this would be to bring up a 9.x server > fresh, copy data and cut over. Don't try to upgrade from 7.6.4 to 9.x. The > ITSM and Remedy database models are too different. > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Daniel Wu > Sent: Tuesday, January 19, 2016 4:38 PM > To: arslist@ARSLIST.ORG > Subject: Upgrade ITSM from 7.6.04 SP3 to 9.0.01 > > Is there any major issue upgrade from ARS 7.6.04 SP3 to 9.0.01 ? > We are considering upgrade options. And we are debating from 8.1.02 vs. > 9.0.01. > Any help or guides is much appreciated. > > About our ITSM 7.6.04 SP3: > sitting on unix based Oracle 11gR2 DB > App Server is separated with Mid Tier server. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the > Answers Are, and have been for 20 years" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
