Those shouldn't cause you any (or much) heartache when it comes to the reconciliation. It's only really looking at overlaid forms.. Now, it will convert overlays to granular overlays....which I'm still trying to get my head fully around.
On Wed, Jan 20, 2016 at 1:43 PM, Daniel Wu <danie...@cox.net> wrote: > ** We will have to consider that now. I heard the custom form and overlay > naming conventions have changed. We have ton of +CUST:form123 type of forms > and objects. I wander how we are dealing those in 9. > > > On Tuesday, January 19, 2016, David Charters < > da...@charterstechnologies.com> wrote: > >> ** >> >> 9.x has a very cool data manger you will want to use for data. Custom >> objects export and import or if there are not too many do it by hand. 9.x >> is so different you might not want or need those customizations. Have you >> done a gap analysis yet to create the requirments? >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] *On Behalf Of *Daniel Wu >> *Sent:* Tuesday, January 19, 2016 10:05 PM >> *To:* arslist@ARSLIST.ORG >> *Subject:* Re: Upgrade ITSM from 7.6.04 SP3 to 9.0.01 >> >> >> >> ** Thank you, David. I think we are going to set up the new environment >> just as you described. My concern would be those overlays and custom >> objects. Would there be any major issues causing the obj import to fail, so >> we will have to recreate those objects? Also when you say "copy data", what >> did you mean by that? Is it export to arx then import? >> >> On Tuesday, January 19, 2016, David Charters < >> da...@charterstechnologies.com> wrote: >> >> My recommendation having done this would be to bring up a 9.x server >> fresh, copy data and cut over. Don't try to upgrade from 7.6.4 to 9.x. The >> ITSM and Remedy database models are too different. >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] On Behalf Of Daniel Wu >> Sent: Tuesday, January 19, 2016 4:38 PM >> To: arslist@ARSLIST.ORG >> Subject: Upgrade ITSM from 7.6.04 SP3 to 9.0.01 >> >> Is there any major issue upgrade from ARS 7.6.04 SP3 to 9.0.01 ? >> We are considering upgrade options. And we are debating from 8.1.02 vs. >> 9.0.01. >> Any help or guides is much appreciated. >> >> About our ITSM 7.6.04 SP3: >> sitting on unix based Oracle 11gR2 DB >> App Server is separated with Mid Tier server. >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the >> Answers Are, and have been for 20 years" >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > -- Warren R. Baltimore II Remedy Developer 410-533-5367 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
