Oh yeah, I forgot it was going to be completely open on a temporary basis. I am sorry but this whole ARSlist on the BMC Communities thing feels like a kludge to me.
I love the ARSlist like many of you but I am not seeing why this whole secret group on the BMC Communities is going to exist? 3 out of the 4 posts that were made to that group in September really belong in the appropriate "product" space where a larger group of people are looking for questions to answer and other people will learn from those answers. Involvement on the List has diminished to almost nothing. Now there are less posts a month than there use to be in a single day. IMO... Let the ARSlist die a peaceful death instead of keeping it on life support, all ugly/mangled looking, without any signs of life. On Tue, Sep 27, 2016 at 2:17 PM, Misi Mladoniczky <m...@rrr.se> wrote: > ** > Hi Jason, > > Well, Matt gave us 30 days of openness to get the people over. > > And apparently 193 persons managed to get into the group... > > Not that bad actually compared to the active people of the list ;-) > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs > Find these products, and many free tools and utilities, at http://rrr.se > > > September 27, 2016 6:48 PM, "Jason Miller" <jason.mil...@gmail.com > <%22jason%20miller%22%20%3cjason.mil...@gmail.com%3E>> wrote: > > ** > It was moved back to private? Well there's a barrier to entry... > On Tue, Sep 27, 2016 at 8:19 AM, LJ LongWing <lj.longw...@gmail.com> > wrote: > > ** > Ian, > It seems that the group was moved back to Private...I have invited you to > the group.... > Anyone wanting to join the ARSList, if you have difficulty, please contact > me at the email address lj.longw...@gmail.com and I'll be happy to ensure > that you get invited to the group. > On Tue, Sep 27, 2016 at 8:32 AM, Ian.Trimnell <ian.trimn...@open.ac.uk> > wrote: > > ** > > Well, I think it is a case of “So long, and thanks for all the fish”. I > just attempted to join the group in Communities and got the following > message: > > The area of BMC Communities is visible to registered logged in users. If > you are logged in when you receive this message then you might not have > sufficient access privileges to view requested page. > > I don’t know whether this is linked to the fact that we are no longer > customers of BMC – we moved to MS System Centre Service Manager a couple of > years ago, but still use AR System in a non-maintained mode for some > mission critical functions (don’t ask!). Perhaps my BMC account is in a > confused state. I am lurking here as I am still responsible for the current > implementation (having built it from scratch over the past 17 years) and > you never know when problems might arise. > > Despite having moved to SCSM there are number of people who still pine for > our Remedy solution, but I think that management have burnt their bridges > and have taken the MS dollar. The main complaints of SCSM are that it is > slow, not really a ticketing solution like Remedy can be and it can’t > handle child forms (the main reason why the system I maintain hasn’t > migrated). > > So, if I can’t get into the Communities group for ARSlist then I will say > goodbye, and thanks for all the help I have received for all of you over > the past years. I have always enjoyed working with AR System, mainly > because you can get to do anything you want (within reason!). > > Cheers! > > *Ian* > ------------------------------ > > *Ian Trimnell*, Systems Programmer, Information Technology > The Open University, Milton Keynes, UK > Phone: 01908 653741 web: http://www.open.ac.uk/ > > *From: *"Action Request System discussion list(ARSList)" < > arslist@ARSLIST.ORG> on behalf of Misi Mladoniczky <m...@rrr.se> > *Reply-To: *"arslist@ARSLIST.ORG" <arslist@ARSLIST.ORG> > *Date: *Tuesday, 27 September 2016 at 15:03 > *To: *"arslist@ARSLIST.ORG" <arslist@ARSLIST.ORG> > > *Subject: *Re: EXTERNAL: Re: Off Topic - Before the List is Gone! NOTE: > Not Gone, MOVED > > ** > > Hi Axton, > > Long time since I saw you. Both online and face2face. Are you still doing > Remedy stuff? > > But hopefully the list will continue to live on BMC communitites! > > So please join the secret arslist group with currently 193 members: > https://communities.bmc.com/groups/arslist > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs > Find these products, and many free tools and utilities, at http://rrr.se > > > September 27, 2016 6:19 AM, "Axton" <axton.gr...@gmail.com > <%22axton%22%20%3caxton.gr...@gmail.com%3E>> wrote: > > ** > > This list will be missed. I want to say thanks to everyone who made it > what it is. > > Axton Grams > > On Fri, Sep 23, 2016 at 11:37 AM, Joe D'Souza <jdso...@shyle.net> wrote: > > ** > > That was “more or less” my understanding too – thank goodness a new > account need not be created every time you are working on a different or a > newer support contract.. > > Joe > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing > *Sent:* Wednesday, September 21, 2016 5:47 PM > > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: EXTERNAL: Re: Off Topic - Before the List is Gone! NOTE: > Not Gone, MOVED > > ** > > Communities auto associates your communities account with the SSO that is > used at the rest of BMC, which includes your BMC Support account (if you > have one)...if you don't have one, then it just creates an account....there > is no need to have it tied to anything support related. If you decide to > have it associated with your support account (through your work email), > then, when you change jobs, it's necessary to have the communities account > associated with a new 'customer' account...but, if your communities profile > is associated with a personal address instead of work address, there is no > need for all of that effort. > > On Wed, Sep 21, 2016 at 3:23 PM, Joe D'Souza <jdso...@shyle.net> wrote: > > ** > > To the best of my knowledge a developer account is not tied to a support > contract so it remains active even as you switch customers so from one > contract to another – correct? > > Joe > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Reiser, John J > *Sent:* Monday, September 19, 2016 1:59 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: EXTERNAL: Re: Off Topic - Before the List is Gone! NOTE: > Not Gone, MOVED > > Dan, > > I just want to add my thanks. > > I’ve been developing Remedy AR System schemas and workflow since 1994 and > the ARSList has always been my security blanket. > > There was always an answer that went far beyond what you could get from > Remedy/(Evil Bird)/BMC support often times coming from Doug Mueller (Father > Remedy). > > Matthew, Carey, Claire, Gidd, L J, Jason, Joe, Misi, Kelly, Dave, Lenny, > Barry, Fred, Phil and Dan are names that will forever hold a place of honor > is a Diary Field in my head. > > Wow I guess I’ve been living ARSystem far too long. > > From the early Motif days through the First web based interface (cgi_ar) > to Push actions (yeah) and check boxes (meh, should have been binary mapped > selections in one field), Remedy Web and MidTier I’ve been able to provide > a solution for our organization. > > Thank you, > > --- > John J. Reiser > Building 760-J202 > Remedy AR System Developer > > Senior Software Development Analyst > Lockheed Martin - RMS Moorestown Region > The star that burns twice as bright burns half as long. > Pay close attention and be illuminated by its brilliance. - paraphrased by > me > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *arslist > *Sent:* Tuesday, September 13, 2016 11:06 AM > *To:* arslist@ARSLIST.ORG > *Subject:* EXTERNAL: Re: Off Topic - Before the List is Gone! NOTE: Not > Gone, MOVED > > ** > > NOTE: On Friday Sept. 30th the plug will literally be pulled on the > Servers this version of the list is running on. Please move over to the new > home in Communities by then. > > The ARSlist didn’t even start on listserv, it was another messaging > software. I planned to make it a group on usenet, but the anarchist group > in charge spent 9 months talking about where it should be in the structure > (anyone familiar with Hitchhiker’s Guide to the Galaxy and the marketing > team arguing about what do people want from the wheel?) > > For the past 14 years it has had a home in a machine room in downtown > Toronto, on Servers I purchased (both replaced once). Those servers from > 2009-2013 also helped us run the WWRUG events, so I could justify the > expense. > > Volume on the ARSlist is a quarter of what it was two years ago because > the vast majority of posters are now on communities. > > There is also now the new Developer’s site for the Innovation Suite, > developers.bmc.com > > We are all very busy, and there are too many places to go to find things. > Now communities will get you to the ARSlist too. I have been promised > non-censorship and non-interference. > > So, same discussions, same people if we are all still interested, > different location. > > Note: I am not disappearing either, and I hope none of you do! > > The care and feeding of this community has been a highlight of the past 23 > years for me, and through it I have met, electronically and\or physically a > really great group of people most of whom I think of as friends. > > Times change, c’est la vie. > > Now I just have to be a part of the Community, not build the platform the > community lives on. > > Cheers Dan > > p.s. and yes, I prefer this platform to jive and Communities, it just > isn’t the pragmatic one anymore, and I hope to influence the improvements > in Communities to meet our needs > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Joe > D'Souza > *Sent:* September 12, 2016 7:21 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Off Topic - Before the List is Gone! > > ** > > I totally reflect the sentiments of all of you. I heard of and started > using the list a little after about a year or 2 after it was started and > since then has been the best resource and online community I had the > privilege of being a part of.. Thank you all and hopefully the BMC > Communities will be a similar experience once I resume using it.. > > Joe > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Kelly > Deaver > *Sent:* Thursday, July 28, 2016 12:33 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Off Topic - Before the List is Gone! > > Thanks Claire.. 2AM.. I think that was me! You knew I would be flying back > from my assignment in California and would check mail when I got home. > Thank God, I new the answer! > > The community of ITSM professionals is only about 2 degrees of separation > for anyone. I'm sure we will see you around. > > Times really are changing! First ARSlist moving and now I won't be able to > make Engage this year. It will be the first Remedy included conference I > have missed in 21 years! > > We* must* all stay in touch. I have spoken LOL > > Kelly Deaver > ke...@kellydeaver.com <kelly.ctr.dea...@faa.gov> (Business mail) > > kdea...@kellydeaver.com (arslist mail) > > -------- Original Message -------- > Subject: Off Topic - Before the List is Gone! > From: "Sanford, Claire" <claire.sanf...@memorialhermann.org> > Date: Mon, July 25, 2016 10:52 am > To: arslist@ARSLIST.ORG > > ** > > This list has been one of the most valuable tools during my entire Remedy > career. We have seen so many ups and downs in that time period! Personal > and professional! I know there are times I would not have been able to > solve a problem quickly and accurately without it! > > 1am? 5am? 2pm? No problem. The list and the amazing people that populated > it were always there for me! Thank you! I will miss the list as much as I > will miss Remedy. There are so many people, I’m not going to/can’t list > them all… > > Phil, Dan, Pat, Rick, Michelle, Warren, Teresa, Misi, Doug M, Jarl, Gid, > Joe, Jason, Doug B., Tauf, Kelly D, Roger, Herb, Roger, LJ, David and on > and on and on! > > On August 29th (that is the planned date) we cut over to SNOW. > > I won’t be gone yet. Remedy will still be around for at least a year. > Nothing new will be happening. Just maintenance and archive mode! > > Thank you all for being so fantastic! > > Claire Sanford > > Remedy Admin/Dev 12/1/1998 to sometime in 2016. > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: > "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: > "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > -- The Open University is incorporated by Royal Charter (RC 000391), an > exempt charity in England & Wales and a charity registered in Scotland (SC > 038302). The Open University is authorised and regulated by the Financial > Conduct Authority. > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
