Hi Amit, Agree with Vinod, you may want to look at alternate solution considering you are looking at migrating and cleaning your data. You will want to migrate over foundation, configuration and transactional data onto ITSM 9.x . This is an ideal time to clean up data, remapping Prod cats and Op Cats etc. and potentially archive some of the tickets that you no longer need. We use our Customer Move Tool (more info http://www.alderstone.com/cmt) for the migration from previous ITSM versions to the latest, as we can migrate all modules data or a reduced set (including transformation and cleaning of data), depending on your requirements. In general we've been able to move entire data set within a day ensuring a smooth migration. Please let me know if you would like to talk about this in more detail or have any specific questions.
Regards, Mohamed Mohamed Kamruzzaman. Alderstone.com +962776723269 | [email protected] | Skype: mkamruzzaman | LinkedIn: Mohamed-Kamruzzaman _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
