Thanks Misi, seems to be good and overcomes shortcomings of DDM.

Vinod.

> On 20-Apr-2017, at 2:30 PM, Misi Mladoniczky <[email protected]> wrote:
> 
> **
> Hi,
> 
> One big difference between DDM and RRR|Chive is that DDM just finds all 
> records after the date/time you specify and transfer these records.
> 
> RRR|Chive will pull all recordids and modify-dates from both system and then 
> do transfer/delete as appropriate. No need to specify a date.
> 
> Because of this it is easy to use to restore a system after, for example, 
> testing.
> 
> I have been playing with the idea of using the DDM mapping files in 
> RRR|Chive, but have not come around to doing this. So you are pretty much on 
> your own and need to do the mapping yourself.
> 
> I am not 100% sure about this, but I think that DDM will not copy data on 
> custom fields you have added yourself automatically.
> 
> I have another tool I like to use when planning migrations to new application 
> versions, and this is RRR|DefFieldDiff that will give you an excel sheet of 
> all changed data fields. This makes it easy to find differences and plan your 
> data massaging.
> 
> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
> 
> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
> Find these products, and many free tools and utilities, at http://rrr.se
> 
> 
> April 19, 2017 2:39 PM, "Murnane, Phil" <[email protected]> wrote:
> We've used DDM and RRR|Chive successfully on various projects. Misi's tool is 
> scriptable and very fast compared to DDM. DDM can schedule code and data 
> migrations. Generally both require the Last-Modified date/time field to be 
> accurate. Overall, I'd personally recommend RRR|Chive.
> 
> 
> HTH,
> 
> --Phil
> 
> From: Action Request System discussion list(ARSList) <[email protected]> on 
> behalf of Nicosia, Ryan J. CTR USSOCOM HQ <[email protected]>
> Sent: Wednesday, April 19, 2017 8:14 AM
> To: [email protected]
> Subject: Re: [Non-DoD Source] Re: need input about data migration after 
> Upgrade
> I have to disagree. We used DDM with great success but it does require admin 
> freeze on all deletion activities of your production environment. That said, 
> there are ways to get around that as well but purging the form in question on 
> your target server and telling DDM to just pull everything over.
> 
> Once you get to the point where you are running DDM every few days, the 
> errors are easy to identify and clean up and you can re-run a specific 
> package as needed.
> 
> Ryan
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of Mohamed Kamruzzaman
> Sent: Wednesday, April 19, 2017 5:50 AM
> To: [email protected]
> Subject: [Non-DoD Source] Re: need input about data migration after Upgrade
> 
> Hi Amit,
> 
> Agree with Vinod, you may want to look at alternate solution considering you 
> are looking at migrating and cleaning your data. You will want to migrate 
> over foundation, configuration and transactional data onto ITSM 9.x . This is 
> an ideal time to clean up data, remapping Prod cats and Op Cats etc. and 
> potentially archive some of the tickets that you no longer need.
> 
> We use our Customer Move Tool (more info [CAUTION] 
> http://www.alderstone.com/cmt) for the migration from previous ITSM versions 
> to the latest, as we can migrate all modules data or a reduced set (including 
> transformation and cleaning of data), depending on your requirements. In 
> general we've been able to move entire data set within a day ensuring a 
> smooth migration. Please let me know if you would like to talk about this in 
> more detail or have any specific questions.
> 
> Regards,
> Mohamed
> 
> Mohamed Kamruzzaman. Alderstone.com +962776723269 | 
> [email protected] | Skype: mkamruzzaman | LinkedIn: 
> Mohamed-Kamruzzaman
> 
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