Hi Christian,
Meta-Update can transfer what ever you like, however you like, by opening connections simultaneously to Remedy and ServiceNow. This include attachments, permissions, etc. In addition, Meta-Archive will archive data to HTML and copy the generated URLs and selected searchable fields to a ServiceNow form. Contact me off-list for more info. Cheers, Ben Chernys Senior Software Architect Canada / Deutschland Mobile: +49 171 380 2329 GMT - 7 + [ DST ] Mobile +1 403 554 0887 Email: <mailto:[email protected]> [email protected] Web: <http://www.softwaretoolhouse.com/> www.softwaretoolhouse.com We are a BMC Technology Alliance Partner Check out Software Tool House's free Diary Editor and our Freebies Section for ITSM Forms and Fields spreadsheet. <http://www.softwaretoolhouse.com/product/SthMupd/index.html> Meta-Update, our premium ARS and ServiceNow Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow. <http://www.softwaretoolhouse.com/product/SthArch/index.html> Meta-Archive does ITSM Archiving your way: with your forms and your multi-tenant rules, treating each root request as a complete tree and checking associatuions. Archive output to different servers, HTML pages with links to attachments or archive forms. <http://www.softwaretoolhouse.com/product/Databot/index.html> Meta-Databot is an automated, extensible BMC Data Wizard. It reads a file of data changes and sports an Undo feature. Pre ITSM 9.1.04? Clarify? HP? Roll your own? No problem! You can keep your valuable data! <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/ From: ARSList <[email protected]> On Behalf Of Smerz, Christian Sent: March-18-19 9:49 PM To: [email protected] Subject: SNOW Migration Hi folks, I know there are several folks who have been working with Remedy as well as SNOW who subscribe to this list. I'd like to get some honest perspectives as to your opinions, migration experiences, customer service, pricing, level of effort to from a project perspective to make the jump assuming full ITSM. The spectre of SNOW has been seen so I'm gathering information. Thanks in advance. Christian Smerz _____ This message (including any attachments) is confidential and intended for a specific individual and purpose. If you are not the intended recipient, please notify the sender immediately and delete this message.
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