We created little "helper" forms for this purpose, that can be consumed via Web-Services, Email, etc.
Makes the life of the end-consumer much easier... I think there is only like 5 fields on our "create ticket" (eventually goes into HPD:HelpDesk) which the end user needs to think about. Description Text Priority Contact Info (Phone, login name..) This way the end-guys don't get the 150 fields which are on the HPD:HelpDesk form. Clean & Easy I say :) Thanks-n-advance; HDT Platform Incident / Problem Manager & Architect Robert Molenda IT OS PA Tel: +1 408 501 6310 Fax: +1 408 501 2410 Mobile: +1 408 472 8097 [EMAIL PROTECTED] Quality begins with your actions. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mark Bee Sent: Wednesday, January 17, 2007 5:20 AM To: [email protected] Subject: Custom Web Service create method Hi, I'm wondering how to narrow down list of parameters for a Create method of web service. Now, when consuming a webservice, I have to pass to a method all parameters coresponding to required fields. I want a web service consumer to not specify e.g. Category, Type, Item and have it as default values. Is it possible to configure it with InputMapping form or should I crate a separate form with predefined fields? Mark ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

