Use the modulo '%' operator. Divide the integer portion of the ticket # by 100, and if modulo = 0, send it out.
Or, if the ticket number ends in "79" for instance, that would work, too. Rick On 2/13/07, Jack Samson <[EMAIL PROTECTED]> wrote:
All, I am trying to send a survey out on every 100th resolved helpdesk ticket. Has anyone done this and what would be a good workflow approach to building this? Thanks, Jackson
_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
