Ok, so I did NOTHING. I made no changes, added no patches (I am sure this will bite me some time down the road) and everything worked as it was supposed to work.
The time changed on the server, the time changed in Remedy, the time was correct on my tickets and the escalations worked as they should have. The end result... I lose an hour of sleep in the morning, the dogs gain an hour of daylight for the park after work! Claire ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer Sent: Sunday, March 11, 2007 8:28 AM To: [email protected] Subject: DST Test Results on March 11th 8:00 AM ** Well I hope everyone's testing went as well as mine. I found NO adverse results in my testing. We have basic Remedy/HelpDesk application usage and our main concern was business time calculations. I also looked at historical data and found no adverse results. I'm a happy camper! Susan ShopperTrak Server: ARS 5.1.2 Patch 1428 OS: Windows NT 5.0 2CPU's 4G Memory Database: Oracle 9i2 User: ARS 5.1.2 Patch 1316 User OS: XP, NT, Win 2000 Admin: ARS 5.1.2 Patch 1289 Crystal that created reports: 9 __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
