All:
In days gone by, one could license Remedy OOTB applications (well, at least Help Desk) by simply purchasing the minimum 5-pack of Help Desk licenses, which would effectively "activate" the app. Users could then access the app using standard ARS fixed or floating licenses. In recent discussions I had with BMC engineers, I was told this is no longer true. So my question is, if one wants, say, 100 floating licenses for ITSM, does he need to... A) Buy 100 ITSM user licenses only B) Buy 100 ARS licenses only C) Buy 100 ARS licenses and a minimal number of ITSM user licenses (like what I described above) D) Buy 100 ARS licenses AND 100 ITSM user licenses Thanks, Norm _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
