Robert, Significantly less !! We have just such a model in our [EMAIL PROTECTED] Suite. We do NOT charge our customers for application licenses, rather a single dedicated fixed or floating license is all that is required. I would like to continue on a diatribe of what we can do vs. what you can get out of ITSMx but I'll leave that for another day. Remedy still rocks (ARS) .... Regards...Gidd http://www.buoyantsolutions.net/ESS.html
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Robert Molenda Sent: Wednesday, June 27, 2007 11:44 AM To: [email protected] Subject: Re: ITSM Licensing Question ** And this licensing model makes ITSM 7 very costly especially to medium size companies. Considering the ROI on the investment of ARS Licenses, then another expenditure to license ITSM, makes me wonder the long term success of ITSM 7/xx. Especially when there are other ticketing systems available at a cost less than ITSM licenses. Thanks-n-advance; HDT Platform Incident / Problem Manager & Architect Robert Molenda IT OS PA Tel: +1 408 503 2701 Fax: +1 408 503 2912 Mobile: +1 408 472 8097 [EMAIL PROTECTED] Quality begins with your actions. _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, June 27, 2007 11:00 AM To: [email protected] Subject: Re: ITSM Licensing Question Probably a variant of "C". You need enough ARS licenses to accommodate the SUM of all of the application licenses you'll consume. Each registered user will need one ARS User license, and one or more ITSM application licenses, depending on their role(s). Rick _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Wednesday, June 27, 2007 10:54 AM To: [email protected] Subject: ITSM Licensing Question ** All: In days gone by, one could license Remedy OOTB applications (well, at least Help Desk) by simply purchasing the minimum 5-pack of Help Desk licenses, which would effectively "activate" the app. Users could then access the app using standard ARS fixed or floating licenses. In recent discussions I had with BMC engineers, I was told this is no longer true. So my question is, if one wants, say, 100 floating licenses for ITSM, does he need to. 1. Buy 100 ITSM user licenses only 2. Buy 100 ARS licenses only 3. Buy 100 ARS licenses and a minimal number of ITSM user licenses (like what I described above) 4. Buy 100 ARS licenses AND 100 ITSM user licenses Thanks, Norm __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
