This may have little or no bearing, just an observation. This is what BMC used to do on the supportweb site. Every time you logged in, you were logging in as ARWebUser, not your id; this was evident by the user parameter in the url. I do not know if this is still the case since I no longer use BMC for support.
Axton Grams On 6/29/07, Frank Caruso <[EMAIL PROTECTED]> wrote:
** Looking for feedback on whether the following set up would violate a license agreement with BMC: Putting up web sites (not MidTier) where end users can submit and update records but the web site authenticates with the ARS server using one ID. This ID has been granted a Fixed license and each site will have a unique Remedy ID attached to it. Also, it is possible that many of the users submitting and updating tickets through these web sites will have a Remedy login with a Floating license, however, the web sites will not use that ID to authenticate. I believe that this would be a violation but cannot find anything written from BMC that states it would. Thank you __20060125_______________________This posting was submitted with HTML in it___
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