I've never really done much in this area. From reading the documentation, it seems simple to install the different language Locales on the server.
I'm thinking to start out wiith I would create a new field "Locale Details" that would allow any language entered, but keep all the other standard fields like Category, Type, Item, Short Description and Details in English so that Operations personnel (speaking only English) could actually read and escalated ticket except for any language specific problem. Other than the fact it would probably blow up my ARSperl scripts to display tickets via CGI, what else would break and what pitfalls should I assume. AR System 6.3, patch 021 using Oracle 10gR2 on RedHat RHEL-3 Linux Platform -- -Geoff Endresen Amazon.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
