In such a competitive market, there is almost always someone who will do it faster, cheaper and with less people (doesn't mean that the quality of the end product will be better). Rick is correct though. If the customer wants it done in two weeks vs. two months or wants a vanilla install and config vs. a customized solution, the numbers and prices can change dramatically. Seth ________________________________
From: Action Request System discussion list(ARSList) on behalf of Rick Cook Sent: Thu 10/4/2007 3:11 PM To: [email protected] Subject: Re: ARS Implementation team - how many? ** Well, that depends on the timeline involved, as I'm sure you know, as well as a number of things like the scope of work. Without knowing the scope (i.e. what is involved in "configuring"), I could only guess at the proper time and resource requirements. Rick On 10/4/07, Ri Mez <[EMAIL PROTECTED]> wrote: Hi everyone, I'm currently working on an implementation of ars7 where I am soley resposnsible for setting up and configuring Service Desk, Incident ,problem. change and configuration management. It's been a tough and grueling job with very little thanks from the support teams (not to mention minimal input) who are using it. I'm just curious, what is normal with an implementation in terms of headcount? how many people typically work on an implementation of the whole itsm suite? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> ARSlist:"Where the Answers Are" __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
