I got a successful install of it today (environment below). It's not
small - in my environment, 95 new and 986 modified objects (summarized
below).
New Mod Modules
Forms 5 235 AST, CHG, HPD, FIN
Active Links 51 302 AP, CHG, INT, ASI, HPD, PBM
Filters 34 342 AP, CHG, PDL, CFG, TMS, SRM, INT
Escalations 0 7 AP
Active Link Guides 0 47 CHG, INT, SHR
Filter Guides 2 30 CHG, INT, SRM
Applications 0 3 Incident, Asset, Financial
Packing Lists 0 0
Web Services 0 4 CAI
Menus 3 16 Various
After a little testing in Incident, it appears that my customizations to
add Login Name, Corporate ID, and the RKM Knowledgebase tab integration
were not overwritten - and work. I will keep looking for gotcha's. It
looks like there were a lot more modifications to the Change Management
module than Service Desk, etc., and we have only been in there enough to
consistently crash the CCMCalendar view (still broken - crashed it again
by selecting 7 day view, then 1 day view... click, click, boom).
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/
ITSM 7.0.02.006 (Incident, Problem, Change);
Remedy Knowledge Mgmt 7.1.01.001;
Service Level Mgmt 7.1, AIE 7.1;
Kinetic Request 4.0.2, Calendar 1.0.1 on
ARS 7.1, AREmail/Approval Assign 7.1
Mid-Tier/Flashboards 7.1 on:
Win2K3 Ent x64 / SQL Server 2005 x64
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
