In ITSM 7.0 there is no 'Business Time Holidays' or 'Business Time Workdays' - there is:
'Business Time Segment' I have two records create in here - one called 'BusinessHours' and one called 'BusinessHolidays'. The "Level" in here for business hours is 1 and the "Level in here for holidays is 2. On 1/11/08, Rabi Tripathi <[EMAIL PROTECTED]> wrote: > BTW, you should have "Business Time Holidays" and "Business Time Workdays" > forms in your system...even if it's 7.x. > > > Rabi Tripathi wrote: > > > > T, > > You should be able to use commands such as "Application-Bus-Time-Add" to > > do things old way, using the good old workday/holiday information. > > > > New commands have "Time2" in the command name. Or the newest ones I guess. > > Some of the old ones without Time2 are newer than the very old pure > > holiday/workday based calculations...if this makes sense to you. Sorry, I > > didn't mean to have you want to read this sentence a few times. You can > > safely ignore it. :) > > > > > > T. Dee-2 wrote: > >> > >> I'm using ITSM 7.0 suite - I want to take a date/time field and add it > >> to a number (integer field) to determine my new date/time based on > >> business hours / holidays. > >> > >> For example - hours are monday to friday 9am to 5pm (closed on > >> weekends and holidays) > >> > >> Date: 01/14/08 > >> > >> Added 72 (hours) - makes it 01/17/08 > >> > >> I'm looking at Buoyant Solutions for some help the Form 'Business Time > >> Workdays', but that does not exist in ITSM 7.0. Would I use 'Business > >> Time Segment' instead? > >> > >> THANKS! > >> > >> _______________________________________________________________________________ > >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > >> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > >> > >> > > > > > > -- > View this message in context: > http://www.nabble.com/Question%3A-ITSM-7.0---Business-Hours-tp14763412p14764531.html > Sent from the ARS (Action Request System) mailing list archive at Nabble.com. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
