I'm using ITSM 7.0 and I put my hours / holidays, etc. in 'Business Time Segment'
What are you using? On 1/11/08, Tadeu Augusto Dutra Pinto <[EMAIL PROTECTED]> wrote: > Hi T. Dee, > > I was interested in your application's workflow... > > My company, has a case seemed with that... but here, it doesn't work with > holidays and weekend... > I was thinking about to do Active Links/Filters to control my weekend based > in seconds... But I don't know if its a good idea... > > I'd like to know if you can explain more about your system's workflow... What > kind of form are you using... How do you control weekend/holidays in your > application?? Do you created a separate form to control your holidays/weekend > ? > > How can I implement this logic in my application?? > > > Att, > > > Tadeu Augusto Dutra Pinto > ----------------------------------------------------------------- > IT Web Services ATM > Cinq Technologies > http://www.cinq.com.br > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > Fone: 41 3018-2833 - Cinq > Fone: 41 2107-5736 - HSBC Outsourcing > ----------------------------------------------------------------- > Confiabilidade, Inovação e Qualidade em T.I. > > > ________________________________ > > De: Action Request System discussion list(ARSList) em nome de T. Dee > Enviada: sex 11/1/2008 17:17 > Para: [email protected] > Assunto: Question: ITSM 7.0 - Business Hours > > > > I'm using ITSM 7.0 suite - I want to take a date/time field and add it > to a number (integer field) to determine my new date/time based on > business hours / holidays. > > For example - hours are monday to friday 9am to 5pm (closed on > weekends and holidays) > > Date: 01/14/08 > > Added 72 (hours) - makes it 01/17/08 > > I'm looking at Buoyant Solutions for some help the Form 'Business Time > Workdays', but that does not exist in ITSM 7.0. Would I use 'Business > Time Segment' instead? > > THANKS! > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
