Hi T. Dee, I was interested in your application's workflow... My company, has a case seemed with that... but here, it doesn't work with holidays and weekend... I was thinking about to do Active Links/Filters to control my weekend based in seconds... But I don't know if its a good idea... I'd like to know if you can explain more about your system's workflow... What kind of form are you using... How do you control weekend/holidays in your application?? Do you created a separate form to control your holidays/weekend ? How can I implement this logic in my application?? Att, Tadeu Augusto Dutra Pinto ----------------------------------------------------------------- IT Web Services ATM Cinq Technologies http://www.cinq.com.br [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> Fone: 41 3018-2833 - Cinq Fone: 41 2107-5736 - HSBC Outsourcing ----------------------------------------------------------------- Confiabilidade, Inovação e Qualidade em T.I.
________________________________ De: Action Request System discussion list(ARSList) em nome de T. Dee Enviada: sex 11/1/2008 17:17 Para: [email protected] Assunto: Question: ITSM 7.0 - Business Hours I'm using ITSM 7.0 suite - I want to take a date/time field and add it to a number (integer field) to determine my new date/time based on business hours / holidays. For example - hours are monday to friday 9am to 5pm (closed on weekends and holidays) Date: 01/14/08 Added 72 (hours) - makes it 01/17/08 I'm looking at Buoyant Solutions for some help the Form 'Business Time Workdays', but that does not exist in ITSM 7.0. Would I use 'Business Time Segment' instead? THANKS! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
