You may also wish to contact your BMC sales individual and ask about the Run Book Automation product from BMC. While you state specifically that this is process automation, if such processes involve machine-based actions (e.g. executables or scripts that need to run as part of the process), then RBA provides that machine-based process management capability. Perhaps it would help in this situation.
http://www.bmc.com/products/proddocview/0,2832,19052_0_90902406_157022,0 0.html Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Vikram Sent: Thursday, January 17, 2008 6:10 AM To: [email protected] Subject: Re: BMC remedy ARS for process automation in Manufactoring setup along with SAP I have heard the famous case study of Texas Instruments using Remedy for parking management. I could not locate that case study. The part of solution we will be developing will involve truck and other equipment parking management as well. so I would interested in parking management or similar case studies. Thanks in advance. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Vikram Sent: Thursday, January 17, 2008 7:30 PM To: [email protected] Subject: BMC remedy ARS for process automation in Manufactoring setup along with SAP Hi, One of our client wants us to develop automation solution in BMC remedy ARS for process automation in Manufactoring setup. The company already has SAP. We want to automate the complete manufacturing processes within the plants. Based on the progress of each process an alert should be generated which would trigger a response/event that would lead a complementary process getting initiated and completed. It plans to do so by covering the following aspects: Bed Management, Kit Management, Resource Management, Quality Control Management, Bay Management, Bin Management. The solution need to integrate with SAP's existing functionality. We are planning to use ARS Link for SAP and develop process automation workflows in Remedy for above requirement. I wanted to check if anybody else has done similar things earlier and if any publicly available case studies / white papers / case studies available. Thanks __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
