Yes, I have done this and it worked great.




Timothy Powell <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
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02/11/2008 09:03 AM
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Subject
Changing System Default Notification method






Has anybody tried changing the Remedy Notification Method in the
NTE:CFG-Notification
Events form from Alert to Email?
Does that actually work and change all the defaults for all users to 
email?

I know that I can do it on an individual basis by configuring a user based
notification rule to use email, but since the company uses email for
everything, and we have over 6000 users, doing it all manually for each 
user
is unreasonable.

ARS 7.1 Patch 1
ITSM 7.0.2 Patch 6
Windows Server 2003
SQL Server 2005

Thanks in advance,
Tim Powell

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