Actually, the three supported version of ARS are: * 7.1 * 7.0.01 * 6.03
Version 6.0 has not been supported for a while. So as you can see, with the release of 7.5, 6.03 will no longer be supported. I agree about not jumping into the latest and greatest. We are upgrading two of our 4 systems tonight. One is a 5.1.2 - 7.0.01 and the other is 6.03 - 7.0.01. We will be immediately planning on upgrading all four systems to 7.1 hopefully by October. Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tanner, Doug Sent: Friday, April 18, 2008 7:53 AM To: [email protected] Subject: Re: ARSystem version 8 My 2 Cent - Once Remedy goes to version 7.5 - Version 6 will NOT be supported - Looking at past history (2.1 onward) and being cynical as well - I have never jumped right on a Remedy release, it always takes time to work out the undocumented features (bugs) (There is leading edge and then there is bleeding edge) - Look at 7.0.1 Patch XXX........XXX.....XXXX.....(Not even mentioning the infamous ITSM) - Look at 7.1.0 Patch 2 We are currently on 6.3 (ARS) patch 23 - System is running great and is extremely stable and robust. We are testing 7.1 (Patch 2)in our development environment, and are working through some undocumented features; we are debating on the 7.1 or waiting for the 7.5 plunge (considering all the items above) I think the bottom line is, If there is a compelling business reason(s)or must have functionality that drives the upgrade, then great. If not I try not to get caught up in upgrading just because there is a new release. Doug Tanner (Former RAC) Remedy Skilled Professional 12 Years of Remedy Fun -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Remedy Maniac Sent: Friday, April 18, 2008 7:29 AM To: [email protected] Subject: ARSystem version 8 dear listers, we are running ARSystem version 6. And we would like to upgrade to version 7. But because of several reasons we can't plan for anytime before beginning of next year. Most probably between January and March. But then somebody came with the idea that it could turn that BMC will release Remedy 8 next year. So why shouldn't we go for ARS 8 straight away instead of first to 7 and then to 8? Does anybody has news of any thoughts on this ? Thanks Paul JW Edawards Lockwood ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" DISCLAIMER Important! This message is intended for the above named person(s) only and is CONFIDENTIAL AND PROPRIETARY. If you are not the intended recipient of this e-mail and have received it in error, please immediately notify the sender by return email and then delete it from your mailbox. This message may be protected by the attorney-client privilege and/or work product doctrine. Accessing, copying, disseminating or re-using any of the information contained in this e-mail by anyone other than the intended recipient is strictly prohibited. Finally, you should check this email and any attachments for the presence of viruses, as the sender accepts no liability for any damage caused by any virus transmitted by this email. Thank you. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
