Re: ARSystem version 8

[Remedy Maniac]

** thank to David, Doug, Roger and Justice (or is it Roger too?) for these valuable answers Roger Justice wrote: ** Also remember that as well as ARS 7.5 the ITSM applications will be upgraded to 7.5. This did not happen with ARS 7.1. If Paul is running ITSM 6 this becomes very important. -----Original Message----- From: Tanner, Doug <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Fri, 18 Apr 2008 6:53 am Subject: Re: ARSystem version 8 My 2 Cent - Once Remedy goes to version 7.5 - Version 6 will NOT be supported - Looking at past history (2.1 onward) and being cynical as well - I have never jumped right on a Remedy release, it always takes time to work out the undocumented features (bugs) (There is leading edge and then there is bleeding edge) - Look at 7.0.1 Patch XXX........XXX.....XXXX.....(Not even mentioning the infamous ITSM) - Look at 7.1.0 Patch 2 We are currently on 6.3 (ARS) patch 23 - System is running great and is extremely stable and robust. We are testing 7.1 (Patch 2)in our development environment, and are working through some undocumented features; we are debating on the 7.1 or waiting for the 7.5 plunge (considering all the items above) I think the bottom line is, If there is a compelling business reason(s)or must have functionality that drives the upgrade, then great. If not I try not to get caught up in upgrading just because there is a new release. Doug Tanner (Former RAC) Remedy Skilled Professional 12 Years of Remedy Fun -----Original Message----- From: Action Request System discussion list(ARSList) __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___