Hey Roger,

Are you 'sure' that the ARS 7.5 bump will also bump ITSM?

Heard something that I missed out on that you can share? I wouldn't think
they would rev-bump ITSM until ARS goes to 8x but I could (and have been)
wrong in the past.

Thanks
Robert Molenda

On Fri, Apr 18, 2008 at 5:04 AM, Roger Justice <[EMAIL PROTECTED]> wrote:

> ** Also remember that as well as ARS 7.5 the ITSM applications will be
> upgraded to 7.5. This did not happen with ARS 7.1. If Paul is running ITSM 6
> this becomes very important.
>
>
>
>
> -----Original Message-----
> From: Tanner, Doug <[EMAIL PROTECTED]>
> To: [email protected]
> Sent: Fri, 18 Apr 2008 6:53 am
> Subject: Re: ARSystem version 8
>
> My 2 Cent
>     - Once Remedy goes to version 7.5 - Version 6 will NOT be
> supported
>     - Looking at past history (2.1 onward) and being cynical as well
> - I         have never jumped right on a Remedy release, it always
> takes       time to work out the undocumented features (bugs)
>     (There is leading edge and then there is bleeding edge)
>     - Look at 7.0.1 Patch XXX........XXX.....XXXX.....
> (Not even
> mentioning      the infamous ITSM)
>     - Look at 7.1.0 Patch 2
>     We are currently on 6.3 (ARS) patch 23 - System is running great
> and is extremely stable and robust. We are testing 7.1 (Patch 2)in our
> development environment, and are working through some undocumented
> features; we are debating on the 7.1 or waiting for the 7.5 plunge
> (considering all the items above)
>
> I think the bottom line is, If there is a compelling business
> reason(s)or must have functionality that drives the upgrade, then great.
> If not I try not to get caught up in upgrading just because there is a
> new release.
>
> Doug Tanner
> (Former RAC)
> Remedy Skilled Professional
> 12 Years of Remedy Fun
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___
>
>


-- 
If it were not for the gutter, my mind would be homeless!

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