We are currently testing MT 7.1 p2 (Apache Tomcat) against a 6.3 sever
(Solaris/Sybase). Both Firefox and IE both are much slower than our
production setup which is MT 6.3 p2. Black windows and slow time moving from
one record to the next.

I would agree that Safari is by far faster than Firefox and IE on MT v7.1
p2. Minimal delay switching records and no black windows.

On Thu, May 1, 2008 at 11:57 AM, Mike Gould <[EMAIL PROTECTED]> wrote:

> ** Hi Michelle and Christopher,
>
> Not sure if this helps but I'm also seeing very slow performance with my
> development Mid-Tier 7.1.00 (No Patch) against our production ARS 7.0.01
> Patch 003 server.
>
> I performed the two following tests:
>
> 1.  Searched on HPD:Help Desk (Incident) using our production Mid-Tier
> 7.0.01 Patch 004 against our production ARS 7.0.01 Patch 003 server
> Results list of 2154, selecting a record yields a lag time of ~2 to 3
> seconds
> Results list of 20, selecting a record yields a lag time of ~1 to
> 2 seconds.
>
> 2.  Searched on HPD:Help Desk (Incident) using our development Mid-Tier
> 7.1.00 (No Patch) against our production ARS 7.0.01 Patch 003 server
> Results list of 2154, selecting a record yields a lag time of ~29
> seconds!!!
> Results list of 20, selecting a record yields a lag time of ~4 seconds.
>
> I'll be upgrading our development Mid-Tier to 7.1.00 Patch 002 to
> hopefully fix an unrelated CI Viewer problem but it doesn't appear I should
> expect great improvements in the overall performance.
>
> One other concern I have with Mid-Tier 7.1.00.00x is the black screen
> every time a record is selected in the results list, at least when using
> XP/IE7.  Hopefully that's fixed soon since it's a major show stopper for me
> along with the slow performance.  Although it sounds like that behavior
> doesn't happen with Safari, which I think I'll be downloading now....
>
> Regards,
> Michael Gould
> US House of Representatives
>
> Production Environment
> Solaris 9, Oracle 10gR2, ARS 7.0.01 Patch 003, Mid-Tier 7.0.01 Patch 004
> (w/ bundled Apache Tomcat)
>
> Development Environment
> Solaris 9, Mid-Tier 7.1.00 No Patch (w/ bundled Apache Tomcat)
>
>
>
>
> On Wed, Apr 30, 2008 at 5:34 PM, Michelle L <
> [EMAIL PROTECTED]> wrote:
>
> > **
> > Hey, Christopher:
> >
> > I will definitely pass this good info on to my team...and to tech
> > support..who has yet to give me a legitimate response besides....the usual
> > send me your log.  I just want them to try it for themselves.
> >
> > By the way, I am using IE 6.0 for a browser.  I have not tried this on
> > another browser.  The User Tool works pretty fast, with less than one second
> > between selects on either a 7.1.00 patch 002 or 6.3 p23 User Tool.
> >
> > Thank you again,
> > Michelle
> >
> >
> >   *strauss <[EMAIL PROTECTED]>*
> > Sent by: "Action Request System discussion list(ARSList)" <
> > [email protected]>
> >
> > 04/30/2008 01:33 PM
> >   Please respond to
> > [email protected]
> >
> >    To
> > [email protected]  cc
> >   Subject
> > Re: Mid-Tier 7.1.00 Patch 002 - Performance
> >
> >
> >
> >
> > You piqued my curiosity enough to "pollute" my XP box with new installs
> > of Safari and Firefox.  The results were almost the same as on the
> > MacBook Pro, only Firefox was twice as slow as it had been on the Mac.
> > Safari changes Incident records in 1 to 1.5 seconds  Firefox is more
> > like 11 or 12 seconds. Even after flushing all of the temporary files
> > from IE 7 it still hits at 7 seconds.  Go Safari!!
> >
> > Christopher Strauss, Ph.D.
> > Call Tracking Administration Manager
> > University of North Texas Computing & IT Center
> > http://itsm.unt.edu/
> >
> >
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