I agree with both of you as well.  With ARS7, I spent perhaps a day
playing with some of the new features until I figured them out well
enough to use them.  Things haven't changed that radically with ARS.



As far as the job requirement posted here that was over 1050 words long,
I do believe that they are looking for everything listed and will expect
to get someone with those skills.  I'm 99% sure that is a job at BMC.  I
was there for a portion of the implementation of CSS, and I can see how
they would reasonable need all of those skills.  However, I personally
would suggest they hire multiple people for that work.  There's too much
there for one person to handle well.  You can't be working on the
details of coding a Java program to integrate a couple of things with
Remedy, then turn around and manage teams in a global environment, then
turn around and do the user training.  It's simply not realistic, and is
setting up the person they hire to fail.  A lot of us are capable of
doing all of those things, but to do them all at once is excessive.  On
top of that, their salary is good, but you can get one within that range
with a more straightforward job in Houston.



Shawn Pierson



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Tuesday, June 03, 2008 2:06 PM
To: [email protected]
Subject: Re: OT--Need Remedy Architect--Direct Hire



** Shawn is correct.  My initial ITSM deployment was with a background
similar to Shawn's, and my experience was similar.  The first time one
is exposed to the ITSM 7 apps, there's a huge learning curve involved as
you find out how things are done.  After that, it's much better.  I
don't know that "multiple deployments" is a realistic requirement,
especially at the scale they're talking about, because those projects
take a while.  But expecting a candidate to have been through it at
least once is certainly a reasonable requirement.

But you're right, Gary, about the ARS v7 experience.  If you are
experienced with v6, you can figure out the v7 delta in a few hours, and
look it up if necessary later on.

Rick

On Tue, Jun 3, 2008 at 11:54 AM, Nall, Roger <[EMAIL PROTECTED]>
wrote:

Shawn,

You are absolutely correct. Having never worked as a consultant I did
not consider that. My comments were strictly for full-time positions.


Thanks,

Roger A. Nall
Manager, OSSNMS Remedy
T-Mobile USA
Desk: 813-348-2556
Cell: 973-652-6723
FAX: 813-348-2565
sf49fanv     AIM IM
RogerNall   Yahoo IM


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