Also use the correct form name - that might help !!
David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application See the <http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> ESS Concepts Guide tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Remprof Sent: Wednesday, June 11, 2008 12:36 PM To: [email protected] Subject: Re: Workflow to delete records from AR System Email Messages ** Hi Ravi, This should be working fine with giving the field id $1$, instead of $Request ID$. You do try that and see whether it works or not. Thanks, RemProf On 6/11/08, Ravi <[EMAIL PROTECTED]> wrote: Hi: I am trying to build a escalation to delete records from AR System Email Messages form that have a create date older than 90 days. What do I include in Command Line field within the Run Process Action? The following doesn't seem to be working. Application-Delete-Entry "BMC:SSP:Issue" $Request ID$ Also is there a recommended way to delete data from this form rather than using escalation? Thanks Ravi ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
