Thanks. Actually I have Application-Delete-Entry "$SCHEMA$" $Request ID$
David Sanders wrote:
**
Also use the correct form name – that might help !!
David Sanders
Remedy Solution Architect
**Enterprise**** Service Suite @ Work**
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------------------------------------------------------------------------
*From:* Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] *On Behalf Of *Remprof
*Sent:* Wednesday, June 11, 2008 12:36 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Workflow to delete records from AR System Email Messages
**
Hi Ravi,
This should be working fine with giving the field id $1$, instead of
$Request ID$.
You do try that and see whether it works or not.
Thanks,
RemProf
On 6/11/08, *Ravi* <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>> wrote:
Hi: I am trying to build a escalation to delete records from AR System
Email Messages form that have a create date older than 90 days. What
do I include in Command Line field within the Run Process Action? The
following doesn't seem to be working.
Application-Delete-Entry "BMC:SSP:Issue" $Request ID$
Also is there a recommended way to delete data from this form rather
than using escalation?
Thanks
Ravi
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