For the Assignee the Status field is "Disabled".Iam trying to go to the next Status "Request For Change" . There are no pending approvals required ,so I feel the assignee can do the Status change,I clicked "Approve" in the Process Flow accelerator and did a Save.But no Status change happened.
Lann J.T. Shyman wrote: > > What do you mean by "unable to move..."? Is there an error message or is > the > status field disabled? > > --- J.T. Shyman > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of lann > Sent: Wednesday, June 11, 2008 7:46 AM > To: [email protected] > Subject: Can't move the Change ticket's Status beyond Request For > Authorization. > > Iamstuck with a problem > > The assignee and manager of a Change Request are unable to move the Change > ticket's Status beyond Request For Authorization. > I ensure the following: > Assigne ehas Infrastructure Change Assignee role-Fixed Permission. > Availability is "Yes" > No approvers in Review Phase. > Added the assignee as Adhoc approver and tried ,but in vain > > Any other configuration I missed out? > Any ideas will be greatly appreciated. > Thx > Lann > > -- > View this message in context: > http://www.nabble.com/Can%27t-move-the-Change-ticket%27s-Status-beyond-Reque > st-For-Authorization.-tp17775621p17775621.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- View this message in context: http://www.nabble.com/Can%27t-move-the-Change-ticket%27s-Status-beyond-Request-For-Authorization.-tp17775621p17792517.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
