No luck.

Thanks,

Gary Opela, Jr., RSP
Remedy Engineer
Leader Communications, Inc.
http://www.5pointleader.com
http://www.lcibest.com
Best Product, Best People, Best PriceTM
An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company
________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Grooms, Frederick W
Sent: Monday, June 30, 2008 10:05 AM
To: arslist@ARSLIST.ORG
Subject: Re: permissions issues again

Just to check ...  User is the submitter (field 2) of the record?  The field in 
question has Submitter (with R/W rights) in the permissions?  The server is set 
for Submitter Mode Locked?

Fred

________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Gary Opela (Corporate)
Sent: Monday, June 30, 2008 9:57 AM
To: arslist@ARSLIST.ORG
Subject: permissions issues again
I have a user who has a read license and is unable to modify her own ticket. 
The fields on which she is erroring have Public read, and then an explicit 
group with modify rights. The user is a member of that explicit group. Also, 
the Allow any user to submit flag is checked.

Yet, my user still receives: You do not have a right license, and Unable to 
modify field: Status errors.

Any idea which subtlety I'm missing?

Thanks,

Gary Opela, Jr., RSP
Remedy Engineer
Leader Communications, Inc.
http://www.5pointleader.com
http://www.lcibest.com
Best Product, Best People, Best PriceTM
An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company

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