Ok so the questions all answered yes... Is it all users or just this one user?
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Monday, June 30, 2008 12:17 PM To: [email protected] Subject: Re: permissions issues again ** No luck. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Monday, June 30, 2008 10:05 AM To: [email protected] Subject: Re: permissions issues again Just to check ... User is the submitter (field 2) of the record? The field in question has Submitter (with R/W rights) in the permissions? The server is set for Submitter Mode Locked? Fred ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Monday, June 30, 2008 9:57 AM To: [email protected] Subject: permissions issues again I have a user who has a read license and is unable to modify her own ticket. The fields on which she is erroring have Public read, and then an explicit group with modify rights. The user is a member of that explicit group. Also, the Allow any user to submit flag is checked. Yet, my user still receives: You do not have a right license, and Unable to modify field: Status errors. Any idea which subtlety I'm missing? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html_____Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
