You could just tell them "One, but it's rather long....."

Seriously though - I'd have to agree that it's an inordinately improper
question.  Back in the day (10 years or so ago) when I was customizing
Tivoli Service Desk (aka "Expert Advisor" in those days) it actually did
mean everything because the source was all straight text files.

I'd have to concur with the others and say you really need to ask "What
question are you trying to really answer with this?".  It sort of has
the "Back in my day young feller...." feel to it. 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Wednesday, July 09, 2008 11:45 AM
To: [email protected]
Subject: Re: "Lines of code" in Remedy?

Question: By "lines of codes we have in Remedy" are your bosses looking
for the total number of lines of code in the AR System platform, the
OOTB workflow and forms, the form/workflow customizations you've done or
some combination of all three?

It would be quite difficult, and I'm pretty sure illegal, to attempt to
decompile BMC's code to count the lines. :)

IMHO, it might be worth having a discussion about the object-oriented
nature of Remedy development, and how it doesn't really lend itself to
bulk quantitative measurements such as the number of lines of code, with
whoever is asking for this information. This would serve two purposes:
One, it would educate whoever is asking so they have a better idea of
what Remedy is and how development is accomplished. Two, it would show
them that you know what you are talking about and can be counted on to
give accurate, meaningful (and perhaps better) answers even if they
aren't exactly what was asked for.

If you are still forced to give a quantitative answer, I think the
advice given so far is the best approach: Either give a count of the
workflow objects and multiply that by an arbitrary number or export all
of the objects and count the lines in the def files.

A third approach might be to count all of the rows in the metadata
tables for each object type...but that could get complicated.

--- J.T. Shyman
All,

I've been asked to estimate the "number of lines of code we have in
Remedy".
Any ideas on how to approach a question like that?  Feel free to save
your response for Friday Humor if you prefer.

Thanks,

-David

David M Clark
Remedy Programmer/Analyst



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