If you are using Oracle as the remote DB then this is quite normal. In your armonitor.conf, find the line with arserverd and make sure the first parameter is -t before -s
This will create a startup log file in the ar server bin directory. If you look inside that you will see cache information being retrieved from the database in chunks of probably 50. This is what takes the time when using remote Oracle db on a unix environment. Regards Danny -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Manish SINGLA Sent: 23 April 2009 14:51 To: [email protected] Subject: CRITICAL:URGENT: ARSystem is taking 20 mins to start Hello List, We are facing a issue like arsystem processes takes 20 mins to restart. Just last week we have migrated to new architecture, earlier we had Mid-tier/ARS and DB on same HPUX machine. Which usually takes 1.5 mins to start all Remedy processes. But now we have a separate machine for DB out side ARS machine but local to network(in same datacenter). Now it takes 20 mins to start. When we start first four processes starts at a glance as follows: root 14001 13998 0 Apr 22 ? 0:00 /remedy/software/ARSystem/reconcile/bin/arrecond -s euxa91 -i / root 14003 13998 0 Apr 22 ? 0:01 /remedy/software/ARSystem/bin/arservapd -s euxa91 -i /remedy/so root 14004 13998 16 Apr 22 ? 609:05 /remedy/software/ARSystem/bin/arserverd -s euxa91 -i /remedy/so root 13998 1 0 Apr 22 ? 0:00 /remedy/software/ARSystem/bin/armonitor -s euxa91 -c /etc/arsys But rest of the following takes 20 mins to start with. root 18921 13998 0 Apr 22 ? 1:09 /remedy/software/ARSystem/bin/arplugin -s euxa91 -i /remedy/sof root 18919 13998 0 Apr 22 ? 0:00 /remedy/software/ARSystem/bin/arsvcdsp -s euxa91 -d /remedy/sof root 18920 13998 0 Apr 22 ? 1:35 /remedy/software/ARSystem/bin/arservdsd -s euxa91 -i /remedy/so root 18909 14004 0 Apr 22 ? 0:01 /remedy/software/ARSystem/bin/arforkd -s euxa91 -l /remedy/soft root 18012 1 0 10:39:01 ? 0:00 sh -c /remedy/software/ARSystem/sla/bin/brsvcbrie root 18013 18012 23 10:39:01 ? 29:32 /remedy/software/ARSystem/sla/bin/brsvcbrie ARSystem is quite trivial and frequent at server level, hence we can't afford this much of delay which leads to outage. Please advice ASAP. Will be very grateful to you. Regards Manish _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" __________ Information from ESET NOD32 Antivirus, version of virus signature database 4030 (20090423) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
