Jen,

That is funny I was thinking the same thing lol


On Tue, 30 Jun 2009 10:35:29 -0400, Meyer, Jennifer L wrote
> Congratulations, Susan, on your 21st birthday, but shame on your 
> husband for telling you what he's giving you in advance!
> 
> Jennifer Meyer
> 
> ________________________________
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of Susan Palmer Sent: Tuesday,
>  June 30, 2009 10:21 AM To: [email protected] Subject: Re: History 
> of AR System
> 
> ** Maybe it should be added to Kindle downloads.  You can at least 
> highlight via the tool and bookmark!  I don't know about notes but 
> the keyboard must be for something.  I'll be finding out first hand 
> in a couple of weeks since it is to be my birthday present .... :) 
> On Tue, Jun 30, 2009 at 8:36 AM, Meyer, Jennifer L 
> <[email protected]<mailto:[email protected]>> wrote: 
> **
> 
> But you can't take notes on PDFs with specifics about YOUR system.  :(
> 
> Jennifer Meyer
> 
> Remedy Technical Support Specialist
> 
> State of North Carolina
> 
> Office of Information Technology Services
> 
> Service Delivery Division ITSM & ITAM Services
> 
> Office: 919-754-6543
> 
> ITS Service Desk: 919-754-6000
> 
> [email protected]<mailto:[email protected]>
> 
> http://its.state.nc.us<http://its.state.nc.us/>
> 
> E-mail correspondence to and from this address may be subject to the 
> North Carolina Public Records Law and may be disclosed to third 
> parties only by an authorized State Official.
> 
> ________________________________
> 
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]<mailto:[email protected]>] On Behalf 
> Of Rick Cook Sent: Tuesday, June 30, 2009 9:35 AM
> 
> To: [email protected]<mailto:[email protected]>
> Subject: Re: History of AR System
> 
> Yeah, I loved the paper manuals up through about v5. Then there just 
> became too many to cart from place to place. Pdfs are SO much lighter.
> 
> Rick
> 
> ________________________________
> 
> From: "Meyer, Jennifer L"
> Date: Tue, 30 Jun 2009 09:27:55 -0400
> To: <[email protected]<mailto:[email protected]>>
> Subject: Re: History of AR System
> 
> The paper manuals were so great!  We used to get two copies of 
> everything so we could take notes in the margins of one and leave 
> the other for management to gaze at in wonder.  I would take them 
> home to read some nights.  Of course, I recycled my 5.X manuals in 
> the divorce.
> 
> Jennifer Meyer
> 
> Remedy Technical Support Specialist
> 
> State ofNorth Carolina
> 
> Office of Information Technology Services
> 
> Service Delivery Division ITSM & ITAM Services
> 
> Office: 919-754-6543
> 
> ITS Service Desk: 919-754-6000
> 
> [email protected]<mailto:[email protected]>
> 
> http://its.state.nc.us<http://its.state.nc.us/>
> 
> E-mail correspondence to and from this address may be subject to the 
> North Carolina Public Records Law and may be disclosed to third 
> parties only by an authorized State Official.
> 
> ________________________________
> 
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]<mailto:[email protected]>] On Behalf 
> OfMichiel Beijen Sent: Monday, June 29, 2009 2:51 PM To: 
[email protected]<mailto:[email protected]>
> Subject: Re: History of AR System
> 
> **
> 
> We ordered the paper manuals for an admin at a customer for ITSM7. 
> It came in two huge boxes and weighed over 30 pounds...
> 
> --
> Michiel Beijen
> Software Consultant
> +31 6 457 42 418
> Bee Free IT + http://beefreeit.nl<http://beefreeit.nl/>
> 
> On Jun 29, 2009 7:36 PM, "Benedetto Cantatore" 
> <[email protected]<mailto:[email protected]>> wrote:
> 
> **
> 
> Back in 97, I sat down with the Remedy manual, read it cover to 
> cover and was a Remedy administrator.  There were only two apps (I 
> think); Helpdesk and Asset.  Today, I looking at all the manuals if 
> you have the whole ITSM suite, I no longer think that's possible.  
> I'm curious, how many folks started Remedy by just reading the docs, 
> or did most people go out and get formal training.
> 
> Ben Cantatore
> Remedy Manager
> (914) 457-6209
> 
> Emerging Health IT
> 3 Odell Plaza
> Yonkers, New York 10701
> 
> >>> [email protected]<mailto:[email protected]> 06/29/09 10:56 
AM >>>
> 
> ** I began working with the point release of 2.1 late in 1994 or 
> early 1995 when I was at Winstar, a...
> 
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