The paper manuals were so great! We used to get two copies of everything so we could take notes in the margins of one and leave the other for management to gaze at in wonder. I would take them home to read some nights. Of course, I recycled my 5.X manuals in the divorce.
Jennifer Meyer Remedy Technical Support Specialist State of North Carolina Office of Information Technology Services Service Delivery Division ITSM & ITAM Services Office: 919-754-6543 ITS Service Desk: 919-754-6000 [email protected]<mailto:[email protected]> http://its.state.nc.us<http://its.state.nc.us/> E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Michiel Beijen Sent: Monday, June 29, 2009 2:51 PM To: [email protected] Subject: Re: History of AR System ** We ordered the paper manuals for an admin at a customer for ITSM7. It came in two huge boxes and weighed over 30 pounds... -- Michiel Beijen Software Consultant +31 6 457 42 418 Bee Free IT + http://beefreeit.nl On Jun 29, 2009 7:36 PM, "Benedetto Cantatore" <[email protected]<mailto:[email protected]>> wrote: ** Back in 97, I sat down with the Remedy manual, read it cover to cover and was a Remedy administrator. There were only two apps (I think); Helpdesk and Asset. Today, I looking at all the manuals if you have the whole ITSM suite, I no longer think that's possible. I'm curious, how many folks started Remedy by just reading the docs, or did most people go out and get formal training. Ben Cantatore Remedy Manager (914) 457-6209 Emerging Health IT 3 Odell Plaza Yonkers, New York 10701 >>> [email protected]<mailto:[email protected]> 06/29/09 10:56 AM >>> >>> ** I began working with the point release of 2.1 late in 1994 or early 1995 when I was at Winstar, a... _Platinum Sponsor: [email protected]<mailto:[email protected]> ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ ________________________________ Email correspondence to and from this sender is subject to the N.C. Public Records Law and may be disclosed to third parties. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
