We ordered the paper manuals for an admin at a customer for ITSM7. It came
in two huge boxes and weighed over 30 pounds...

--
Michiel Beijen
Software Consultant
+31 6 457 42 418
Bee Free IT + http://beefreeit.nl

On Jun 29, 2009 7:36 PM, "Benedetto Cantatore" <
[email protected]> wrote:

** Back in 97, I sat down with the Remedy manual, read it cover to cover and
was a Remedy administrator.  There were only two apps (I think); Helpdesk
and Asset.  Today, I looking at all the manuals if you have the whole ITSM
suite, I no longer think that's possible.  I'm curious, how many folks
started Remedy by just reading the docs, or did most people go out and get
formal training.

Ben Cantatore
Remedy Manager
(914) 457-6209

Emerging Health IT
3 Odell Plaza
Yonkers, New York 10701


>>> [email protected] 06/29/09 10:56 AM >>>

** I began working with the point release of 2.1 late in 1994 or early 1995
when I was at Winstar, a...

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